Our Clients’ Strategic Advisor:

• Partner with growth leads and senior account leads to support in pursuing new business opportunities within existing and prospective accounts.
• Lead and support in the creation of compelling presentations, proposals, and statements of work that sell through client strategies and articulate the business value of our technical solutions.
• Serve as a key day-to-day contact for a portfolio of technology clients, helping to manage requests and communications under the guidance of senior team members.
• Lead and support the facilitation of key client meetings, including planning sessions and business reviews, by preparing materials and documenting outcomes.
  

Team & Agency Contribution:

• Contribute to research on relevant industry and technology trends to help inform the team's strategic direction.
• Support the development and refinement of the technology division's service delivery processes and best practices.

Technical Solutioning & Translation:

• Prepare presentations that can effectively communicate strategic and analytical concepts to executive and non-technical audiences.
• Assist in translating client business needs into technical requirements and functional specifications for our engineering and analytics teams.
• Help bridge the communication gap between business stakeholders and technical teams, ensuring clear alignment throughout the project lifecycle.
• Learn and advise clients on the application of Noise's technology offerings, with a focus on Google Cloud Platform, Google Marketing Platform, and our AI/ML solutions.

Delivery Coordination:

• Assist in coordinating the delivery of engineering and analytics projects by tracking progress, monitoring resource allocation, and identifying potential risks alongside project managers and technical leads.
• Serve as the first point of contact for client issues, providing timely communication and escalating to senior team members when necessary to ensure swift resolution.

Essential Qualifications:

• 2-4+ years of experience in a client-facing role within a technology company, digital agency, or consulting firm.
• Demonstrated experience contributing directly to a sales process, including building presentations, writing proposals, and presenting ideas to clients.
• Excellent verbal and written communication skills, with the ability to translate and explain technical concepts through compelling stories outlining clear business outcomes.
• Experience in a client-facing role supporting technology or marketing accounts, with a passion for providing excellent customer service.
• A foundational understanding of cloud computing principles (GCP preferred), AI concepts, data analytics concepts, and/or the marketing technology landscape.
• Familiarity with account and project financials, such as budgets and scope management.
• A proactive, problem-solving mindset with strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.